The Canadian Scholarship Trust Foundation, and its employees ("CST") are committed to taking steps to preserve and safeguard your right to privacy. As part of this commitment, we want you to be fully aware of what happens to your personal information, which we have in our possession. This Privacy Policy sets out the manner in which we will collect, use, disclose and otherwise manage your personal information.

 

Collection of Personal Information

Information You Provide:

We only collect the information about you that we need, and retain it in a record. You provide most of this information to us when you complete an application form for a Founders’ Award or bursary. The personal information in a record may include:

• Your name, address, email address, occupation and birth date;
• Your financial information including annual income to demonstrate financial need;
• Information we may need in the course of the administration of your award or bursary such as school transcripts and other documentation necessary to support claims or requests for various types of payments.

 

Automatic Collection:

We receive and store certain types of information when you interact with our website. This may include information such as the type of internet browser or computer operating system you are using, the domain name of the website from which you linked to the website, the date and time you visit the website and the pages you visit on the website. In addition, when you view the website, we may store some information on your computer in the form of a “cookie”. Cookies are small pieces of data which are stored on your computer to allow your internet browser to remember something about a website, and for us to identify your computer and provide us with a record of your visits to our website. This statistical information helps us to understand how our website is used (e.g., which pages or sections are most popular and when are the peak activity times), which assists us in planning for future improvements to the site to better meet our visitors needs. At your option, you may turn off our cookies using the application features contained in your internet browser; however, doing so may prevent you from accessing all or parts of the website. We do not link your cookies to other personally identifiable information about you.

Social Media

We may offer you the opportunity to engage with us through third-party social networking websites, plug-ins and applications. Through these platforms, you may provide us with personal information or allow us to access information associated with your social media account. We may use this information to confirm your identity, respond to your posts or other inquiries and to personalize your experience on our website.

Use of Personal Information

We collect and use your personal information for one or more of the following purposes:

• To identify who you are;
• To understand your needs;
• To evaluate your scholarship or bursary application;
• To improve our website; 
• To meet our legal and regulatory requirements;
• To manage and assess our risks; and,
• To protect us from error and to prevent or detect fraud or criminal activity.

We may also share your personal information among CST entities to keep your contact information and other personal information accurate and up-to-date, and to better manage your relationship with us. For example, if you update your personal information with one entity, we may use this information to update our records on other CST platforms.

We do not directly provide all the services related to your relationship with us. We may use third party service providers to process or handle personal information on our behalf and to assist us with various services such as award application  storage and administration. We require our service providers to maintain the confidentiality and security of personal information and do not authorize them to use or disclose personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law.

Disclosure of Personal Information

We disclose personal information in your record to any government body necessary for the purposes of administering our programs, and to otherwise comply with legal and regulatory requirements. We only disclose the information that is reasonably necessary.

CST and its third-party service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order (including lawful access by courts or governmental authorities outside of Canada), to an investigative body or as required by applicable Canadian or other law. We may also disclose personal information where necessary for the enforcement or protection of our legal rights, to investigate or prevent loss or harm to persons or property, or as otherwise permitted by law.

We may also disclose your personal information in connection with a change in corporate control such as merger, acquisition, sale, reorganization, transfer or stock sale.

Except as set out above, we will not otherwise sell, transfer or disclose any of your personal information to any third party without your knowledge and consent unless required or permitted by law.

Withdrawing Your Consent

Subject to legal, regulatory and contractual requirements, you may refuse to consent to our collection, use or disclosure of your personal or business information, or you may withdraw your consent to our further collection, use or disclosure of your information at any time in the future by giving us reasonable notice. Depending on the circumstances, however, withdrawal of your consent may impact our ability to provide you or continue to provide you with some products, services or information that may be of value to you. We will act on your instructions as quickly as possible but there may be certain uses of your information that we may not be able to stop immediately.

Where appropriate, we will ask for your consent to send commercial electronic messages, such as e-mail. You may withdraw your consent to receive emails about other products and services offered by CST or its marketing partners excluding emails directly related to the administration of your application or award at any time by clicking the “Unsubscribe” link provided in the email.

Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the services we provide to you, or if you contact us with an inquiry.

Third Party Links

Our website may include links to third party websites. Except as outlined in this Privacy Policy, we will not provide any of your personal information to these third parties without your prior consent. CST provides links to third party websites as a convenience to the user. The inclusion of any link does not imply CST’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.

Security of Personal Information

We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. We will maintain the strict confidentiality of all personal information collected, and will only disclose such information to employees and authorized contractors of CST who require such information for the purposes set out above. We will keep your personal information for as long as it remains necessary or relevant for the purposes stated above or as otherwise required by law. Even after you cease to be a CST client, we keep some information about you on file in order to meet certain legal requirements.

How to Contact Us about Privacy Concerns

If you would like to review or update the personal information in your client record or if you have any inquiries or comments about this Privacy Policy, please contact CST's Chief Privacy Officer by mail at 1600-2235 Sheppard Avenue East, Toronto ON M2J 5B8 or by e-mail at [email protected].

Other information

We may amend this Privacy Policy from time to time to take into consideration changes in legislation or other issues that may arise. The most up-to-date version of our Privacy Policy is always available on our public website.

Security

Security of information

Protecting your privacy and the confidentiality of your personal information has always been fundamental to the Canadian Scholarship Trust Foundation the “Foundation) whether we conduct business with you through the Internet or over the phone.

This section contains the information you need to feel confident in dealing with us over the Internet. If you have any questions that we have not covered please contact us.

Internet privacy

Visitors to this website remain anonymous. Our servers collect standard, non-identifying information about visits to the site, such as how you navigate our website, we may collect information with commonly-used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on our website (such as the Web pages viewed, and the links clicked) and when you viewed them (date and time).

You will find direct links on our site to other websites. These third-party sites are not covered by this Security Statement.

Use of links

Links to other websites are not endorsements or approvals of such sites, the third parties named therein, or their products and services. The Foundation cannot assume any responsibility for the availability of, or the content located on or through any external site nor shall the Foundation assume any liability for any incompatibility, non-suitability, viruses or other destructive/disruptive components on or from such sites.

Use of email

Email over the Internet is not a secure medium and privacy cannot be assured. The Foundation cannot assume any responsibility for any harm or damage you may experience or incur by sending personal or confidential information to the Foundation over the Internet by email, or if we send such information at your request.

 

Last updated: January 2022